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Customer Feedback

TESTIMONIALS

Luc Trottier, Directeur de l'Ingénierie,
Automation Machine Design, Québec/Canada

"PSI Technics has years of experience providing crane positioning solutions that leave the competition far behind. With over 300 customer applications in 10 countries, PSI Technics has gained an unparalleled reputation of not only providing positioning technology that improves throughput, reduces stress and reduces maintenance costs, but they actually show a customer the proof by using their unique motion analysis tools – in this way, they conduct a before and after comparison so they can prove the results they promise.

Ultimately, AMD's decision to partner with PSI Technics for this important bridge crane positioning application with one of our aerospace customers helped to reinforce our customers' opinion of AMD, and built trust that is resulting in additional projects. We highly recommend PSI Technics' ARATEC positioning solution to control rail-guided vehicles such as bridge cranes, stacker cranes, transfer cars and more."

Volkswagen AG, Wolfsburg, Germany
Management of Maintenance

"As Manager of Maintenance for Volkswagen in Wolfsburg, Germany it is my pleasure to offer a letter of recommendation for PSI Technics.

We have known PSI Technics for more than 5 years. PSI Technics has been working with Volkswagen to provide a seamless migration strategy from the Trimble ICS5000L positioning system to their ARATEC Positioning Solution System.

Volkswagen has been reliant on the ICS5000L for a number of years, and as a result of Trimble’s announcement to discontinue support of the product we have turned to PSI for state-of-the-art positioning solutions for factory logistics. In the time we have been working with PSI Technics their expertise and recommendations for industrial positioning, electromagnetic compatibility/interference (EMC/EMI) and industrial image processing have given Volkswagen the most confidence in their products, services and expertise.
PSI Technics has been a critical vendor in our plants for accomplishing these tasks.

We have found the PSI Technics team to be creative in their suggestions. They have great industry expertise, and deep understanding of our market and plenty of common sense that they have applied to solving many problems at Volkswagen. In addition, through their site audits they have demonstrated excellent powers of observation and an ability to communicate and suggest change in effective but non-threatening ways. Their detailed follow-up and recommendations have been excellent.

In all of these areas, PSI Technics has exceeded our expectations and we look forward to continuing our partnership and implementing their solutions within Volkswagen."

Official Letter of Recommendation (PDF)

Trimble Navigation Limited
Repair Services

April 2011

To All Existing Trimble ICS5000/TCS4000/ASC Customers –
Trimble partnership with PSI Technics:

"Dear valued Trimble customer-

As a past or current customer using Trimble's positioning solutions, we are pleased to announce Trimble's recommendation of PSI Technics' ARATEC Positioning Solution System as the replacement for the ICS5000 (ICS).

Trimble exited the factory automation market in 2005 and no longer sells replacements or parts or offers in-field support for the ICS5000/TCS4000/Advanced Skew Control (ASC) product lines. However, Trimble continues to provide repair services for the ICS5000 through its Regional Service Center in Dayton, Ohio.

If you are planning your upgrade for the ICS units used within your facility, Trimble recommends the ARATEC Positioning Solution System from PSI Technics which was designed specifically to replace the ICS with no changes to PLC or drives, and no programming knowledge required by your staff. The ARATEC Positioning Solution System has many advantages over PLC-based solutions in the market - including providing the capability for your staff to set up and implement the solution to reduce ongoing services costs.

Trimble testimonial:

"Trimble is pleased to have been able to continue our service repair commitment to ICS customers over the last 7 years. However, as we enter our 8th year of repair support for this product we are running a risk of parts shortages that could affect our customers' ability to operate without catastrophic interruption of their facilities. For this reason, I'm excited about the new relationship we have developed with PSI Technics and look forward to working with their customers and product offerings. We encourage all existing ICS customers to take a look at what PSI Technics has to offer - a seamless and cost-effective solution that was specifically designed to replace the ICS."

(Shawn Hilliard, Director of Repair Services, Trimble Navigation, LTD)

PSI Technics is run by Karl-Heinz Förderer. He is a former Trimble employee and is well-trusted by Trimble. With personal experience in over 500 ICS installations, Karl-Heinz founded PSI Technics in 2005 to specifically to develop the next-generation positioning solution system ARATEC that would ultimately replace the ICS5000.

The Ideal Replacement for Trimble ICS5000/TCS4000/ASC Products - Start Planning Today

To learn more about the ARATEC Positioning Solution System and PSI Technics, please visit www.psi-technics.com. There, you will find more information about the ARATEC Positioning Solution System as well as an overview of the competitive advantages and related products such as the Thermo Protection Cooling Case (TPCC) for high temperature logistics environments.

To hear how PSI Technics has helped ICS customers in over 24 countries, and how the ARATEC Positioning Solution System has been successfully installed and supported in customer locations in 6 different countries, including the U.S., please contact us, at +49 2630 91590-0 or info@psi-technics.com. When you call, please ask about our promotion for a free Apple iPad or iPod Touch, which can be used remotely to log in to the web interface for the ARATEC Positioning Solution System, which looks nearly identical to the ICS5000."

ARATEC® TPCC® - Registered in U.S. Patent and Trademark Office