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Digitalization > mupudia RPA

mupudia RPA EMMA Cognitive AI – Automate processes quickly, easily, and securely.

Robotic Process Automation (RPA) made simple with mupudia's module. – mupudia's RPA module EMMA Cognitive AI is all about boosting the efficiency of your business processes through intelligent automation.

By using RPA, new opportunities arise to automate everyday repetitive tasks like maintaining master data, generating invoices, or processing terminations. RPA can handle recurring tasks faster, more accurately, and tirelessly compared to human workers.

This allows employees to focus on other tasks that require human qualities, such as emotional intelligence, reasoning, and judgment. Relieved from tedious routine tasks, employees can dedicate their attention to customer needs or other business challenges.

But what exactly is Robotic Process Automation (RPA)?

RPA – Robotic Process Automation – refers to the automated execution of structured business processes through digital software robots. This innovative technology optimizes clearly structured, repetitive, and rule-based tasks that were previously carried out by humans. Our mupudia RPA Bot operates on the graphical user interface (GUI) level and can execute almost any process without the need for process changes or specialized interfaces. Robotic Process Automation allows the bot to take over user roles and tasks while interacting with other software systems.

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Unlike traditional process automation, RPA takes a cost-efficient approach without the need for expensive investments in new platforms or disruptions to existing business processes. RPA processes rule-based, structured data via the user interface of process-supporting robot software. This automates processes without changing or replacing existing applications, leading to significant cost savings. Since RPA works similarly to human users, additional system tests are usually not required.

Learn more in our handout (PDF) about components, system requirements, and installation options:

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The Two Types of Process Automation:
Fully Automated and Semi-Automated

Fully Automated Processes (Unattended Automation): The robot works independently without human intervention, carrying out large-scale, transaction-based activities and processes completely automatically. This is ideal for back-office systems where large amounts of data need to be collected, sorted, analyzed, and distributed, even when employees are logged off from the system.

Semi-Automated Processes (Attended Automation): Here, the robot interacts with the employee, assisting them with certain standardized tasks. The focus is on bot/human interaction, with the robot acting like a digital assistant supporting the employee in their tasks.

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For which processes is Robotic Process Automation suitable?

RPA is particularly suited for structured processes with repetitive rules and clear instructions. The software robots follow predefined processes and make decisions based on pre-established rules. They automate recurring routine tasks and can mimic user interactions with existing software and user interfaces. This allows for the automation of tasks such as database queries, form filling, data processing from various systems, and much more.

The application possibilities of RPA are highly diverse, extending as far as the processes themselves. Wherever repetitive and predictable interactions with IT applications occur, RPA proves to be very useful. Below is a list of functional application areas that illustrate how RPA can be used in different sectors:

• Automatic form filling 
• Efficient copying, pasting, and moving of data
• Reading and processing information from different systems and structured documents
• Performing complex calculations
• Executing conditional “if/then” commands
• Accessing and interacting with websites
• Processing data from the internet
• Managing and utilizing social media platforms
• Effective management of emails and attachments

 

Examples of Use Cases by Industry:

PUBLIC ADMINISTRATION

• Automated application processing (e.g., housing benefit applications) 
• Checking the completeness of submitted documents and determining eligibility 
• AI-based fraud detection in applications 
• Digital document management for government agencies 
• Automated emergency alerts, citizen reminders, and notifications 
• Intelligent control of waste management systems 
• Creation of accessible documents 
• ...

BANKING & INSURANCE

• Fraud detection and prevention 
• Automated invoice processing 
• Credit risk assessment 
• Algorithmic trading 
• Account openings and closures 
• Compliance reporting 
• Preparing analyst sheets and populating signal lights 
• ...

ENERGY SECTOR

• Automated monitoring of the energy grid 
• Analysis of data from smart meters 
• Predictive maintenance of utility infrastructure 
• Automated billing and invoicing 
• Optimization of energy consumption 
• Error detection in renewable energy systems 
• ...

IT & TELECOMMUNICATIONS

• Automated server and network monitoring 
• Test automation (UX, UAT, regression testing) 
• ERP and CRM migrations 
• Provisioning and de-provisioning of user accounts 
• Automation of backups and disaster recovery 
• Detection and response to security threats 
• Configuration management for devices and applications 
• Management of network and device inventories 
• ...

LOGISTICS

• Inventory monitoring and automated reordering 
• Address validation and shipment preparation 
• Automated routing and prioritization of inquiries 
• Monitoring supplier ratings 
• Automation of scheduling and route planning 
• Automated quote generation 
• Monitoring and reconciliation of delivery notes with incoming invoices 
• ...

PHARMACEUTICAL & MEDICAL

• Appointment scheduling and optimized patient management 
• Streamlining of medical billing and claims processing 
• Monitoring of payment receipts and automated dunning processes 
• Monitoring patient data for early disease detection 
• Management of inventory and medication dispensing 
• Creation of medical reports 
• Automation of medication recalls 
• Inventory management 
• Automated prescription processing 
• Patient communication and reminder systems 
• Compliance and documentation 
• Insurance billing 
• ...

RETAIL

• Automation of email marketing 
• Targeted audience-building on social media platforms 
• Planning and creating social media posts with approval requests 
• Automated management of advertising campaigns 
• Integration of AI-generated content 
• CRM data management and automation 
• Tracking and expanding the sales pipeline 
• Automated follow-ups 
• Report generation 
• ...

AUTOMOTIVE

• Ordering spare parts 
• Processes for inventory and document verification, order processing, and invoicing 
• Vehicle registration and licensing, including communication with authorities 
• Finance and accounting processes like invoice processing, accounts payable, payment processing, and budget monitoring 
• Supplier management and controlling processes 
• Contract management and communication with suppliers 
• Warranty processing and recall actions (including customer communication, repair scheduling, and reporting) 
• ...

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Conclusion

With mupudia's RPA module EMMA Cognitive AI, you can make your business processes more efficient, reduce errors, and increase productivity. Take advantage of Robotic Process Automation to optimize your operations and gain a competitive edge.

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Your Ticket to the World of Digital Assistance Systems

Digital assistance systems can be used in processes of any kind. We offer a non-binding consultation to discuss the specific advantages and the added value that mupudia has to offer your business. You benefit from our extensive, cross-sector expertise in industrial process optimization and artificial intelligence, from the development of intuitive user interfaces and an agile and efficient project management.

Contact us today to schedule an appointment for a non-binding consultation.

Our application experts are standing by to answer your calls or written requests. Please call +49 (0) 2630 91590-0, use the contact form to submit your queries or send an e-mail to support@psi-technics.com

 

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Image sources: PSI Technics, Inodo, AdobeStock

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